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Health Insurance and COVID-19: What the Insurance Companies Are Doing

Updated: Nov 4, 2020

Insurance companies are responding to the COVID-19 pandemic by expanding access to medical resources and services required to prevent and treat the disease. Here are examples of what the companies are doing:

· Waiving member cost-sharing (copays, coinsurance, and deductibles) for COVID-19 lab testing and related provider visits along with inpatient treatment.

· Increasing access to telehealth services to expand remote access of patients to health care providers. See my blog on telehealth

· Enhancing ability to remotely access mental and behavioral health resources, including stress management.

· Making use of remote and self-administered diagnostic tools.

· Allowing members to renew prescriptions earlier than the normal renewal schedule.

· Specialized customer service staff to address COVID-related questions.

Look for communications from your health insurance company, your employer and public health organizations to find out which benefits are available to you and how to access them.

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In order to provide my clients the full range of options, I am an independent broker representing the major insurance companies in Colorado. I do not charge clients for my brokering work. I seek first to understand you and your needs, and then to help you decide among available insurance solutions.

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